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Thank you for visiting the Walla Walla Clinic Job Center. We're always looking for great people to join our team. Click on one of the job openings below for specific details about a job. Benefits provided to physicians and staff include: Health, dental and disability insurance, 401k plan and pension plan.

Director of Business Services #A5-07232020

Job number:





Business Services - Director #A5-07232020




Monday - Friday


Applicants to be considered for this position must apply online and upload your resume for each position. Employees wishing to be considered must complete a transfer form.

Role and Responsibilities

  • Report to Chief Financial Officer
  • Oversee/manage department of 25+ staff of patient account reps, referral coordinators, data processors and certified coders
  • System administration of Practice Management system (Allscripts PM)
    • Updating fee schedule, provider codes, HCPCS codes, etc.
    • Generating month end and ad hoc reports
  • Revenue Cycle management
    • Charge capture, audit coding, charge entry
    • Claims management – submission, payment and adjustment/write-off posting
    • Denial management
    • Billing/patient statements
    • Managing AR of outstanding patient balances and insurance claim follow up
  • Oversee prior authorization and referrals process
  • Reporting and analysis for executive/medical leadership and department heads as needed
  • Collaborate with other clinic directors to ensure appropriate coding and reimbursement for services provided
  • Assist with preparation of annual Medicare cost report
  • Assist with Rural Health Clinic reporting requirements
  • Preparation of various reconciliations as required by Washington State Health Care Authority with regard to RHC Medicaid reimbursement
  • Preparation of annual budget
  • Promote an environment of excellent service and patient satisfaction
  • Managing relationships and troubleshooting issues with vendors
  • Embrace change and leverage technology

Qualifications and Education Requirements

  • 5+ years healthcare experience in similar capacity
  • 5+ years managerial experience
  • Strong MS Excel
  • Experience with Crystal reporting beneficial
  • Bachelor’s degree

Physical demands: Sitting at desk for extended period of time

Position Type/Expected Hours to work: Full time, 40 hrs per week

Salary Range:



Thursday, July 23, 2020


Open until filled

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