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Thank you for visiting the Walla Walla Clinic Job Center. We're always looking for great people to join our team. Click on one of the job openings below for specific details about a job. Benefits provided to physicians and staff include: Health, dental and disability insurance, 401k plan and pension plan.

Patient Account Representative

Job number:

A5-11282018

Category:

Support Staff

Department:

Business Services

Status:

Full-Time

Schedule:

Full-Time

Description:

Applicants to be considered for this position must apply online and upload your resume for each position. Employees wishing to be considered must complete a transfer form.

Role and Responsibilities

DUTIES AND RESPONSIBILITIES:

1.

Protect confidentiality of all patient and Clinic financial and medical information.

2.

Research and resolve insurance claim problems, including: non-payment, underpayment, and overpayment.

3.

Respond promptly to requests for help or information from patients or insurance plans.

4.

Communicate clearly and professionally with patients, co-workers, and physicians. This will include written, telephone, and face-to-face communication.

5.

Become fluent in the use of CPT (procedure) and ICD-10 (diagnosis) codes.

6.

Become proficient in the use of our medical billing and electronic health record systems.

7.

Assist co-workers with tasks that are not “assigned” to you.

8.

Other duties, as assigned by the department director.

REQUIREMENTS FOR ALL APPLICANTS:

1.

Friendly, courteous, professional behavior at all times.

2.

Provide excellent service to physicians, co-workers, and patients.

3.

Solve problems independently and in cooperation with others.

Qualifications and Education Requirements

High school diploma

Preferred Skills

Proficient on 10-key and keyboard (testing may be required)

Supervisory Responsibilities

None

Physical demands

None

Position Type/Expected Hours to work

Monday – Friday, 8:00 a.m. to 5:00 p.m.

Other Duties

Salary Range:

DOE

Posted:

11/28/2018

Closing:

Open until filled

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