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Radiology - Patient Services Representative #C3-11082021

Job number:

Radiology - Patient Services Representative #C3-11082021

Category:

Support Staff

Department:

Radiology - Patient Services Representative #C3-11082021

Status:

Full-Time

Schedule:

Monday - Friday

Description:

Applicants to be considered for this position must apply online and upload your resume for each position. Employees wishing to be considered must complete a transfer form.

Role and Responsibilities

  1. Greet and assist patients in a friendly, courteous and professional manner
  2. Register new patients with accurate patient and insurance information and update existing accounts as needed, utilizing special software and procedures.
  3. Collect payments and co-payments, keeping an accurate ledger of both, balancing ledgers and deposit daily
  4. Answer incoming phone calls and schedule appointments in APM and RIS systems, confirm patients day before scan, ensuring understanding of prep
  5. Take concise, accurate phone messages, execute solutions and/or forward via electronic tasking as appropriate
  6. Fax and/or scan confidential patient information. Fax and/or mail studies and reports to outside ordering physicians
  7. Maintain referral and pre-authorizations ready status for upcoming procedures
  8. Communicate with providers and nurses create an efficient work environment
  9. Train other receptionists when necessary
  10. 10 Using EHR software, accurately index and file scanned documents and information into patient’s electronic medical record
  11. Ability to maneuver online websites and software including login, accessing the daily schedule, search for patient, accessing patient profile, using the tool bar to update patient location, process phone calls, accessing unfished calls, use a text template, view task list, work task list, create new task and other competencies as required by department
  12. Protect the confidentiality of patient’s personal, financial, and medical information
  13. Other duties as assigned.

Qualifications and Education Requirements: High school graduate or equivalent.

Position Type/Expected Hours to work: Full Time/8am to 5pm, Monday – Friday

Other Duties: As assigned

Salary Range:

DOE

Posted:

Monday, November 8, 2021

Closing:

Open until filled

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