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Coronavirus/COVID-19 Update

Monday, March 16, 2020

Walla Walla Clinic is taking the spread of COVID-19 very seriously. We are monitoring the situation, staying in touch with our local Public Health officials, and updating our processes and protocols accordingly.

It is important to know that 80% of COVID-19 cases are mild or without symptoms. Like the seasonal flu, COVID-19 infection is more severe in patients with chronic underlying health conditions and the elderly. For the most updated information about COVID-19, visit

https://www.cdc.gov/coronavirus/2019-ncov/faq.html

Limiting Visitors

To ensure the health and safety of our patients, Walla Walla Clinic is limiting visitors to our facilities based on the following:

• Patients are allowed one adult support person.
• Children needing care may be accompanied by up to two parents, guardians, or their power of attorney.
• Patients who need assistance making decisions may be accompanied by their power of attorney.
• Patients who require assistance getting to their appointments may be accompanied by a caregiver.

All patients and visitors will continue to be screened upon entering our facilities.

If You Have Symptoms of Respiratory Illness – Call Your Doctor’s Office

To help prevent the spread of infection, we are asking all patients with symptoms of respiratory illness—fever, runny nose, cough, or shortness of breath—to please call us before coming into the clinic. We will triage your condition over the phone and make recommendations on next steps based on your symptoms and our current screening guidelines.

If your symptoms are mild: slight fever, cough, runny nose.

• We may ask you to remain at home to recover.
• Avoid going out in public, but if you must go out, be sure to use good respiratory hygiene: wash hands thoroughly or use hand sanitizer, wear a surgical mask, or cover your cough/sneeze with tissue and throw it away.
• Please call us if your symptoms worsen.

If your symptoms are serious or worsening: continued fever, severe shortness of breath.

• We may ask you to come in for evaluation or we may refer you to the closest emergency room.
• If we do schedule an appointment, we ask that you remain in your car once you arrive at the clinic and call your provider’s office to let them know you’re ready to be seen. They will confirm when to come into the clinic for your visit.
• Once you enter the clinic: sanitize your hands and put on a surgical mask.

Should you be tested for COVID-19?

In more than 80% of cases, symptoms are mild, don’t require testing and can be self-managed at home. Walla Walla Clinic does not currently have the capability of testing for COVID-19. The decision to test for COVID-19 should be made in consultation with your provider and all testing must be coordinated through Public Health.

If You Have a Regular Check-up or Office Visit – Come in For Your Visit

If you have an annual check-up or office visit—and no symptoms of respiratory illness—your provider can see you as scheduled. We are taking every precaution in accordance with CDC guidelines to keep our patients and staff at low risk of exposure to communicable diseases.

Screening Via Phone and In Clinic

Our staff are screening all patients for COVID-19 over the phone and in person based on guidelines from the Centers for Disease Control & Prevention (CDC) and Public Health.

https://www.cdc.gov/coronavirus/2019-ncov/faq.html